Ed Scanlan's Weblog or CEO ADD

2. Encourage and enable employees to pursue outside interests. Edmund Scanlan, 32, founder of Total Attorneys, a managed services provider for small law firms, allows employees who are in bands to leave work early for gigs and even go on tour. The Chicago-based company was founded in 2002 and reached $25 million in sales last year.

The 170-employee firm offers a software-as-a-service platform, including a professional call center, customer relationship management, search engine marketing and in November added a legal process outsourcing solution. The newest addition will allow lawyers to handle more cases by offloading document review, tracking the progress of client cases online, sharing files with groups of people at once and maintaining a continuous record of messages and tasks, said Edmund Scanlan, founder and chief executive. “We’re freeing attorneys up so they can spend more time with clients,” he said.

Lawyers are increasingly turning to outsiders for help — because their firms are either trimming in-house staff as billings shrink, or because they’re flooded with work generated by the economic downturn.

Either way, the outsourcing is creating a surge of new business for certain specialists.

Total Attorneys Inc. — a Loop company that helps small law firms, most employing five or fewer attorneys, with everything from marketing to payroll to call center operations — has seen its client base nearly double over the past year to 1,150 firms. Its revenue also has doubled over the same period, to more than $24 million.

Twitter is without question, very powerful. However, the tools available to consume and analyze the information are way behind.

The next big twitter mash-up sites will help you more easily gather actionable intelligence. Here is one I came across last week that is trying to do this. It is a start.

Tweetdeck seems to be best in this publishing / create groups space, but leaves a lot to be desired in analyzing for intelligence.  Looking forward to the 50 sites that will come out to fill this void over the next 3 months :) Also, looking forward to the first day trading strategy book on how to day trade of twitter intelligence! 

Jason found this and it looks really interesting as a framework for ultra-collaboration. I see huge value for CRM’s, knowledge base, Intranets, etc.